Content by seankeegan (4)

seankeegan explains how to automate post-call intelligence by extracting business insights from call transcripts with Azure OpenAI and Azure Communication Services, combining AI analysis with human oversight for reliable CRM integration.

seankeegan demonstrates practical ways Microsoft AI and Azure Communication Services are transforming communication workflows in healthcare, finance, recruiting, retail, and more.

In this post, seankeegan demonstrates how to build an AI-driven SMS receptionist with Azure Communication Services and Azure OpenAI, sharing step-by-step guidance for developers seeking to automate scheduling via conversational text.

In this article, Sean Keegan shares ten innovative ways to leverage Azure Communication Services, combining ACS with tools like Azure OpenAI and Event Grid to build intelligent, real-time, and secure communication solutions.