Content by Microsoft Security Research, Sagar Patil, Arlette Umuhire Sangwa, Jesse Birch and Ravikant Tiwari (1)

Impersonating IT support: how threat actors turn a remote session into enterprise-wide access

Microsoft Security Research, Sagar Patil, Arlette Umuhire Sangwa, Jesse Birch and Ravikant Tiwari break down a hands-on-keyboard intrusion that starts with Microsoft Teams helpdesk impersonation, escalates through remote-control sessions and a malicious MSI, and ends with Node.js-based persistence and WinRM lateral movement, with concrete mitigations and Defender XDR hunting queries.
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