How to Run AI Agents at the Industrial Edge

Jason Farmer, Product Manager on Microsoft’s digital operations team, walks through the infrastructure behind physical AI and how it supports virtual coworkers for industrial teams.

Connecting industrial equipment to AI agents

Physical AI connects real equipment to AI agents through a hybrid cloud-and-edge architecture. The connection path depends on where devices operate:

This arrangement supports both cloud-connected equipment and equipment that needs local infrastructure.

Virtual coworkers at the edge and in the enterprise

Farmer explains the architecture through two types of virtual coworkers:

The distinction is where the AI operates and how workers access it: the OT coworker supports on-site work with offline continuity, while the enterprise coworker connects to the applications used across the business.

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