Microsoft Events showcases NeuBird’s Hawkeye, an Agentic AI SRE tool for Azure environments, enabling autonomous incident response, rapid RCA, and improved MTTR outcomes.

Agentic AI SRE on Azure for Faster Incident Resolution

Event: Microsoft Ignite 2025
Speakers: François Martel

Session Overview

Downtime can be costly, with engineering time often consumed by troubleshooting rather than innovation. This session introduces Hawkeye by NeuBird, an agentic AI SRE solution built for Azure, which delivers real-time Root Cause Analysis (RCA), automated remediation, and robust security and governance.

Key Features

• AI-Driven Incident Response: Hawkeye uses artificial intelligence to automate incident management, reducing the reliance on manual processes.
• Root Cause Analysis & Remediation: Real-time RCA enables quick identification and resolution of system issues.
• Enterprise-Grade Security: Ensures all automation follows strict security and governance requirements.
• Telemetry Correlation: Integrates with Azure Monitor and other observability tools across multiple clouds for holistic visibility.
• Reduced MTTR: Claims up to 90% reduction in Mean Time To Recovery through AI-driven automation and context-aware data processing.

Session Chapters

• Challenges: Numerous alerts and dashboards can overload operations teams.
• Product Demo: Introduction and live demonstration of Hawkeye's capabilities for autonomous IT incident response.
• Manual to Autonomous: Transitioning from traditional incident processes to AI automation.
• Incident Details: Exploring how Hawkeye provides contextual information for each incident.
• Manual Interventions: Dashboard allows for manual investigations when needed.
• Context Engineering: Highlights the role of comprehensive data processing in enhancing RCA and remediation accuracy.
• Summary: Review of how Hawkeye tackles common SRE pain points on Azure.

Technologies Highlighted

• Azure Monitor
• Multi-cloud observability tools
• AI automation for SRE
• Contextual data engineering
• Security and governance in cloud operations

Value Proposition

NeuBird’s Hawkeye enables organizations to shift SRE practices from reactive troubleshooting to proactive, automated incident management—freeing time for innovation while boosting security and governance standards in Azure environments.