Microsoft Events hosts a session on using Copilot Studio for automation, featuring agent flows, computer use agents, security, and real-world enterprise demos. Delivered by Jose Luis Fernandez and Heather Orta-Olmo.

Automation in Copilot Studio: Agent Flows and Computer Use

Presented by Jose Luis Fernandez and Heather Orta-Olmo at Microsoft Ignite 2025.

Overview

This session demonstrates how Copilot Studio empowers users to build sophisticated automation solutions using agent flows and computer use agents (CUA). Attendees will learn to:

  • Build solutions automating tasks across apps, sites, and desktops
  • Integrate with secured workflows via Microsoft security and governance frameworks
  • Confidently scale automation initiatives from pilot to enterprise-wide use

Key Topics

  • Customer Success Stories: How Uber and Virgin Money leveraged AI automations for business efficiency
  • Security and Credentials: Best practices in managing credentials and configuring machine access for automation
  • Cloud PC Pool Integration: Seamless automation with Windows 365 environments, announced new integration
  • Built-In Credential Store: Streamlining secure credential management in Copilot Studio
  • Agent Flows: Introduction to agent flows, intelligent approvals, and information request actions
  • Flow Interface Updates: Latest enhancements in automation interface
  • Enterprise Automation Demo: Nationwide insurance claim automation walkthrough

Getting Started

Explore tools and resources to begin using Copilot Studio and building agent flows for customized automation at scale:

Chapters Guide

  • Customer Success Stories (Uber, Virgin Money)
  • Security and machine configuration for automated workflows
  • Cloud PC Pool integration
  • Built-in credential store introduction
  • Transition to agent flows for enterprise automation
  • Intelligent approval and information request use cases
  • Demo: Nationwide insurance claim automation
  • Getting started with Copilot Studio and agent flows

Technical Focus

  • Designed for intermediate audience (level 200)
  • Emphasizes low-code automation with AI and enterprises’ integration needs
  • Covers practical implementation steps and best practices

Speakers

  • Jose Luis Fernandez
  • Heather Orta-Olmo

For more resources and on-demand content from Microsoft Ignite 2025, visit ignite.microsoft.com.