Microsoft Events present an in-depth Ignite session with Bryan Goode, Dan Lewis, Aghogho Biakolo, and Kendra Springer showcasing Agent Builder and Copilot Studio for AI-driven business automation.

Agents at Work: Shaping the Future of Business

Session Overview

Microsoft Ignite 2025 hosts an innovation session on how AI agents are reshaping business workflows and roles. The discussion addresses the shift towards collaborative, orchestrated agent processes and the foundational role of enterprise-grade platforms providing scalability, compliance, and security.

Key Highlights

  • IDC Forecast: 1.3 Billion workforce agents by 2028, signaling exponential growth in agent adoption.
  • Agent Builder Demo: Live creation of a custom AI agent by Aghogho Biakolo, illustrating practical workflow setup and real-time automation.
  • Sales Development Agent: Demoed features include lead qualification and outreach automation, with a deep dive into agent setup, reporting, and integrated security.
  • Copilot Studio’s Mission: Dan Lewis discusses Copilot Studio’s approach, highlighting guided agent setup, scalable homepage experience, and automated approval flows for financial orders.
  • Reporting & Billing Insights: Overview of billing insights and Copilot credits management, ensuring transparent usage tracking in enterprise scenarios.
  • Industry Perspective: Greg Ulrich, MasterCard Chief Data and AI Officer, shares insights into enterprise adoption of AI agents and strategic best practices.
  • Rethinking roles and processes for agentic business models
  • Architecting secure, compliant, and scalable platforms for agents
  • Guided demos of Agent Builder and custom AI agent configuration
  • Automation of business workflows including sales and finance
  • Integration of security and compliance into agent operations
  • Transparent Copilot credits billing and reporting
  • Enterprise adoption perspectives from leading industry experts

Speakers

  • Bryan Goode
  • Dan Lewis
  • Aghogho Biakolo
  • Kendra Springer
  • Greg Ulrich (Interviewee)

This session provides actionable insights into building and managing AI agents for business process automation using Microsoft’s latest enterprise-ready platforms.