Microsoft Events brings together Citrix and Microsoft subject matter experts in this Ignite 2025 session to provide guidance for enterprises preparing for transformative shifts with AI-driven agents.

Preparing Enterprise Workflows for AI-Driven Transformation

Speakers:

  • Marco Casalaina (Microsoft)
  • Brian Madden (Citrix)

Session Overview

This session from Microsoft Ignite 2025 dives deep into how AI is set to evolve the enterprise workplace. The presenters outline a pragmatic roadmap: a seven-stage evolution from today’s ‘shadow AI’ (ad-hoc, sometimes ungoverned AI use) to advanced agent orchestrations where multiple AIs collaborate efficiently alongside humans to drive business processes.

Key Topics Covered

  • Current and Future AI Roles: Exploration of how AI currently assists users, what separates hype from practical enterprise adoption, and how AI is moving toward more autonomous involvement.
  • Seven Stages of AI Progression: Guiding viewers through distinct phases, from early user tools and shadow IT usage to coordinated, multimodal agent orchestration.
  • App Interface Strategies: Discussion on why enabling AI to utilize existing business applications is often more impactful (and achievable) than waiting for ‘AI-native’ applications to become widespread.
  • Demo Example: A showcase of Anthropic’s Claude model autonomously generating a PowerPoint deck using HTML-to-PPT conversion, highlighting new patterns of application abstraction.
  • Preparing for Change: Actionable steps for companies to harness AI’s benefits today (even with current app stacks) and foster a culture that adapts to these disruptive technologies without holding back innovation.

Practical Recommendations

  • Focus on integrating AI with current app architectures via user interfaces and automation tools.
  • Monitor developments in agent orchestration and prepare strategies to handle increased AI autonomy.
  • Encourage experimentation in controlled environments to balance innovation with risk management.

Additional Resources

This session provides a realistic blueprint for organizations navigating the AI-driven workplace revolution, emphasizing adaptability, pragmatic planning, and maximizing value from current technologies.