Microsoft Events presents a foundational overview of AudioCodes Live Platform, highlighting its Microsoft Teams integration, AI-enhanced voice capabilities, and centralized management for unified communications.

Live Platform: Cloud-Based Unified Communications with Microsoft Teams Integration

Overview

AudioCodes Live Platform, showcased at Microsoft Ignite 2025, is designed to deliver unified communications and contact center services in the cloud. Leveraging certified solutions, AI innovation, and Microsoft Teams, it streamlines both employee (EX) and customer (CX) experiences.

Key Features

  • Automated Onboarding: Simplifies initial setup for partners and organizations.
  • Seamless PSTN Connectivity: Integrates with Microsoft Teams, Webex Calling, and Zoom Phone.
  • Centralized Management & Compliance: Provides comprehensive management tools and supports regulatory compliance.
  • AI-Powered Voice Applications: Enhances interactions with Meeting Insights, Interaction Insights, and other AI-enabled services.
  • Unified Platform Concept: Centralizes resources for easier provisioning and service management.

Microsoft Integration Highlights

  • Deep focus on provisioning across cyber platforms with Microsoft at the core.
  • Day-two management and value-added service offerings tailored to Microsoft Teams environments.
  • Overview of Microsoft NDA and agreement requirements for certified partners.

Resources

Speakers

  • Benny Matityahu introduced the Live Platform delivery framework.
  • Roy Wizeman presented the unified platform concept and service offerings.

Session Information

  • ODSP1470 English (US) Pre-recorded Foundational (100)
  • Microsoft Ignite 2025

Chapters

  • 0:00 - Global expertise introduction
  • 1:03 - Delivery framework overview
  • 3:24 - Rebates for certified partners
  • 4:52 - Centralized management & compliance
  • 5:50 - Unified platform concept
  • 6:35 - Provisioning across cyber platforms
  • 7:26 - Service offerings
  • 9:48 - Microsoft NDA requirements
  • 12:10 - Meeting and interaction insights

Value Proposition

This session demonstrates how AI and Azure-powered voice applications, integrated with Microsoft Teams, enable organizations to manage and optimize unified communications and contact centers on a scalable, secure cloud platform.