AI-Driven Automation and Incident Response with Azure SRE Agent
vyomnagrani introduces the upgraded Azure SRE Agent, detailing new AI-powered automation features for incident response, DevOps, and operational management across Azure and hybrid environments.
AI-Driven Automation and Incident Response with Azure SRE Agent
Azure SRE Agent is a powerful AI-powered automation platform designed to streamline IT operations, incident response, customer support, and developer operations within Azure and hybrid cloud environments. Built on agentic DevOps principles and refined through customer feedback, it has saved over 20,000 engineering hours across Microsoft product teams.
Key New Features
1. No-Code Sub-Agent Builder
- Rapidly create custom automations without writing code
- Modular sub-agents with unique instructions, triggers, and toolsets
- Hundreds of built-in tools for Azure operations, code analysis, and deployments
2. Flexible, Event-Driven Triggers
- Respond instantly to incidents and operational changes
- Triggers from systems like PagerDuty, ServiceNow, Azure Monitor Alerts, CI/CD pipelines, email, and scheduled tasks
- Automate responses to deployments, incidents, and customer requests via real-world events
3. Expanded Data Connectivity
- Unified diagnostics across Azure Monitor, Log Analytics, Application Insights
- Integrates data from Dynatrace, New Relic, Datadog via Remote MCP servers
- Upload troubleshooting guides/runbooks, connect to SharePoint, Jira, and documentation repositories
4. Custom Actions and Integrations
- Instantly run common actions (azcli, kubectl, create GitHub issues, update Azure resources)
- Built-in connectors for Outlook and Microsoft Teams for notifications
- Drop in custom Remote MCP servers for proprietary workflows
5. Prebuilt Operational Scenarios
- Out-of-the-box incident response for Azure Kubernetes Service, Azure Container Apps, Azure App Service, Logic Apps, Azure Database for PostgreSQL, CosmosDB, Azure VMs, and more
- AI-driven root cause analysis and infrastructure-as-code drift detection
- Deep investigation mode for hypotheses-driven analytics
- Integrated dashboard for incident analysis, metrics, and AI-generated insights
- Agent Memory System for institutionalizing SRE expertise, indexing incident knowledge, and surfacing mitigation strategies
6. Development Platform Integrations
- Direct integration with GitHub Copilot and Azure DevOps for automated issue triage, response, and resolution
- Automates development lifecycle, minimizes bottlenecks, and supports developer workflows
Getting Started
Providing Feedback
Feedback can be submitted directly within the agent, through issue creation, or in the GitHub repo.
The Azure SRE Agent team is committed to continuous improvement with regular feature updates, expanded integrations, and enhanced automation scenarios. Expect future growth as AI-driven operational platforms evolve to meet dynamic customer needs.
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